Refund Policy

We want you to be happy with Widgio. If a paid plan isn't right for you, here's how refunds work.

1. What's covered

The 14-day guarantee applies to your first purchase of a paid plan, including:

• Pro monthly
• Pro yearly
• Pro lifetime ($59 one-time)
• Creator plans

2. How to request a refund

Email support@widgio.app from the address you used to purchase, with your order number (from your Dodo Payments receipt) or the email tied to your purchase. We'll confirm and process the refund.

3. How refunds are processed

Payments are handled by our Merchant of Record, Dodo Payments. Approved refunds are returned to your original payment method by Dodo Payments. It typically takes a few business days for the funds to appear, depending on your bank or card issuer.

4. Subscription renewals & cancellations

You can cancel a monthly or yearly subscription anytime; you'll keep Pro until the end of the period you've already paid for, and you won't be charged again. To avoid being charged for a renewal, cancel before your renewal date. If you were charged for a renewal you didn't intend, contact us within 14 days of that charge and we'll work with you in good faith.

5. After the 14 days

Beyond the 14-day window we generally don't offer refunds for digital products, but we still want to help — if something isn't working, reach out and we'll do our best to make it right. Nothing in this policy limits any statutory refund or cancellation rights you may have under the consumer-protection laws of your country.

6. Abuse

We may decline refunds in cases of clear abuse — for example, repeated buy-and-refund cycles, or violations of our Terms of Service.

7. Contact

Refund questions? Email support@widgio.app and we'll get back to you quickly.